Shipping Policy
Business day: 7 days a week (Closed on holidays).
Shipping from: 9024 Silsby Dr, Fort Worth, Texas 76244, United States.
The order cut-off time is 8 pm Eastern Time.
SHIPPING COST
Shipping cost varies by location. The fixed fee schedule for each order is as follows:
| Local | Shipment cost/ Order |
| US | $3.50 |
| Rest of World | $15.90 |
SHIPPING TIME
Handling Time: 1-2 business days (in regular seasons) or more, depending on holiday seasons.
Transit Time: Transit time varies by location. These are our estimates:
• 3 – 7 business days for US Standard shipping.
• 10 – 25 business days for international shipping (depending on delivery location). There are many regions and countries where shipping may not be available.
SHIPPING UNIT
Our available shipping units are USPS, DHL, and EMS. Packages from our US warehouse will be shipped by USPS, EMS, or DHL, depending on the weight and size of the product or destination.
ORDER TRACKING
You will receive a shipping notification email with your tracking number and tracking link so you can track your order on the way home! Please allow 2 business days for the shipping provider to scan your package into their system.
If you try to track your package and the information is not available, it means that your service provider has not processed your package. Once the package is scanned into their system, the tracking events will appear on the tracking page. You can always track your order at all times to know when the package arrives at your doorstep.
Q&A SHIPPING
I place an order and have multiple items. Can they be delivered to different addresses?
We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
Can I change the recipient information?
You can, just as long as the order hasn’t been shipped.
What causes the order to be delivered late?
Most packages are delivered on time. On rare occasions, orders show up after the estimated delivery date.
– Possible Reasons for Delay: Incorrect Address
– Missing apartment, building, floor, or unit number
– Severe weather conditions
– International customs procedures
Questions about shipping policy, please contact us by email: service@britahome.com